Returns/Exchange
Exchange Policy
- We offer exchange within 7 days of delivery.
- Exchange is applicable only on unused, unworn and unwashed products.
- All original tags must be attached and the product should be in its original condition.
- Customers are required to courier the product back to us at their own cost.
- Exchange will be processed only after the returned product passes our quality check.
- Exchange is subject to size/product availability.
- Products that are damaged, washed, used, altered, or returned without tags will not be eligible for exchange.
- Ethnic & traditional wear is not eligible for exchange.
- Baby accessories, including towel/swaddle/mittens sets, caps, langoot, wrappers and other baby accessories, are not eligible for exchange.
- Products marked “No Exchange” or “Final Sale” are not eligible for exchange.
- We currently offer exchange only; no refunds for size issues or change of mind.
- In case the customer does not wish to select another product during the exchange, store credit will be issued, which can be redeemed on a future purchase from FirstBooo.