Returns/Exchange

Exchange Policy

  • We offer exchange within 7 days of delivery.
  •  Exchange is applicable only on unused, unworn and unwashed products.
  •  All original tags must be attached and the product should be in its original condition.
  •  Customers are required to courier the product back to us at their own cost.
  •  Exchange will be processed only after the returned product passes our quality check.
  •  Exchange is subject to size/product availability.
  •  Products that are damaged, washed, used, altered, or returned without tags will not be eligible for exchange.
  •  Ethnic & traditional wear is not eligible for exchange.
  •  Baby accessories, including towel/swaddle/mittens sets, caps, langoot, wrappers and other baby accessories, are not eligible for exchange.
  •  Products marked “No Exchange” or “Final Sale” are not eligible for exchange.
  •  We currently offer exchange only; no refunds for size issues or change of mind.
  •  ⁠In case the customer does not wish to select another product during the exchange, store credit will be issued, which can be redeemed on a future purchase from FirstBooo.